By Lindsay,
As someone who thinks that voice over internet protocol (VOIP) has a future in all small businesses, let me tell you how we have been experrimenting with it in-house.
First, we use a hosted service, and both the normal office number and 0800 number come to the same place. We have two lines, and the second line has been set up so that caller ID will show the main office number - nice.
We have also set up the incoming calls so that both phones ring at the same time. And voicemail is automatically emailed to us.
Some nice features here. All for $10/line/month.
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