By Lindsay
We've all used Skype to make free voice and video calls to friends and family. But is it ready for business use?
Well sort of.
It's not a product that screams out business. Especially when your Skype username is, well, not exactly a reflection of your business. However as an internal use tool Skype does have its merits. For example, a distributed sales team can have a Skype conference call once a week. At no charge, for as long as you like. Presence information is also availabe (i.e. they log into Skype, and you know that they are connected and at their computer).
In Summary, Skype has a role in the small business, but not yet in a business to business environment.
Some technical notes:
Skype is a large program that can affect the performance of hardware more than 3-4 years old.
Microsoft have recently purchased Skype, so expect some integration into the Microsoft product line (I'm not sure how that will work, but Microsoft are moving ahead with their Lync product with which they intend to take over voice and video communications in the medium to large business area).
Skype is available for all software platforms including iPhone/Android phones.
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